How much does it cost to hire a costume?Here at First Scene we charge per item so we are able to work to almost any budget, however most costumes go out at somewhere between $70 - $100 + GST. A bond is required upon collection of your costume. Your bond will be refunded to you upon return of your costume in the same format that you paid (ie if you paid on an EFTPOS card we will refund on your EFTPOS card). We can only refund to the hirer who paid the bond (ie if your friend returns your costume for you we cannot give your bond to them. You will need to come in to receive your bond).
How long is the costume hire period?Our standard hire is for up to four days, Thursday – Monday being the usual hire period. If you require the costume for longer than four days extra charges apply.
I am looking for a particular costume and can’t find it on your websitePlease call us on (09) 815 7230 or email email@example.com and talk to our team about any costume you can’t find on our website – 9 times out of 10 we will have it - however due to the EXTREME number of costumes in our collection (tens of thousands) we are not able to feature all of them on our site. We are working all the time to put more photos up for you!
I have never hired a costume from First Scene before, what’s the process?Come in to our amazing store at 334B Rosebank Road (behind BOC Gas), Avondale, Auckland where our team of stylists will help you to find the perfect outfit. Either choose from our large range of “set” costumes or let our team work with you to create a unique, custom costume pulled from our ENORMOUS collection. Our hire period is for up to 4 days and all hires require photo ID such as a driver’s license or NZ Passport.
Can I book my costume in advance?Yes! You are very welcome to come in and book your costume up to a month in advance of your event. Once you have chosen your costume and are ready to book, you will need to pay a $25 booking fee which is taken off your final total. The booking fee is non-refundable if you decide to cancel your booking. A bond is required at the time of collection of your costume.
Can I hire a costume if I am unable to come into the store?Yes you can!
Please email your request to our staff at firstname.lastname@example.org
You will be required to provide the following: details:
Your measurements - height/chest/waist/head circumference for hats and shoe size if required. We also need your contact details – name, address, mobile and one other contact number and your email address. A deposit of $50 - $100 per group is required before we begin your request. There is a non-refundable surcharge that applies to this service of $30 plus GST per hour or part thereof to have a personal shopper to select, measure and photograph items on your behalf. Please be advised that we require at least one week’s notice.
Measurement Chart Printout
Can you courier costumes around New Zealand?Yes you can!
Courier charges apply.What if I return my costume late?We charge a late fee – generally 50% of your original hire. This will be deducted from your bond.